We know you have questions about how we're protecting the information of our customers and users of our products so we have written some frequently requested details about EventsTag's information security below.

AWS

Primarily hosted in Ireland region. They provide physical security protection measures and adhere to high quality standards.

Application security

Security in our software is very important, we are frequently scanning for vulnerabilities using Amazon Inspector.

We also do the following:

  • Encrypt all your data in transit using TLS
  • Use transparent data encryption for SQL Database and backups
  • Rate limit IPs abusing the service
  • Strong password rules for username and password accounts (2FA coming soon)
  • Option to login with Facebook Account

Disaster recovery / business continuity

Our services are provided by AWS based in Ireland with a near 100% up time. We can also scale resources automatically based on demand to avoid any performance issues.

Team security practices

  • Security is the responsibility of each and every one of our employees, we provide training so that they can identify security risks.
  • Our systems and your data is restricted to only employees who need access, to provide you with first class support.
  • Use of 2-Factor-Authentication on all our 3rd party accounts (eg. AWS, Google, etc&)
  • We do not sell your data or your user's data
  • Security and Data Privacy always comes first when implementing new features

FAQs

How long do we keep your data?

  • We keep customer data for 13 months. We keep users of our product's data for 12 weeks

How can I report a security issue?

  • Contact our DPO at privacy@eventstag.com

Have you had an incident that resulted in a data breach?

  • No, however if such an incident ever occurs we will post a full incident report (in public) and notify all customers.

Let's talk

Have an idea? Or want us to come up with one? Get in touch and we’ll help you imagine the possibilities.

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